IT SUPPORT SPECIALIST AND CYBERSECURITYIT SUPPORT SPECIALIST AND CYBERSECURITY
Alphonce
ID Verified$700
per month
($4/hour)
Profile Description
Detail-oriented and motivated IT Support and Cybersecurity Professional with extensive hands-on experience in system administration, network support, cloud services, and enterprise IT environments. Demonstrated expertise in troubleshooting complex hardware and software issues, managing Microsoft 365 and Active Directory environments, and providing efficient end-user support. Passionate about cybersecurity and cloud infrastructure, with a strong commitment to continuous learning and professio...
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
AI & Automation
Customer Success
Data & Analytics
Design & Creative
Marketing & Growth
Real Estate Operations
Sales & Business Development
Work Experience
IT INTERN
Bioline Agrosciences Africa limited
Jul 2025 - Dec 2025
Job Responsibilities:
Provided first-line technical support for hardware, software, and network-related issues across the organization. Installed, configured, and maintained desktops, laptops, printers, and peripheral devices. Assisted with routine system maintenance, patching, and updates to ensure optimal performance and security. Supported LAN and internet connectivity, resolving basic network and hardwar...
Attachee
Kenya Electricity Generating Company
Sep 2023 - Dec 2023
Job Responsibilities:
Installed and configured biometric time and attendance systems. Performed preventive maintenance on IT hardware and network infrastructure. Configured IP phones and extended LAN connectivity. Installed operating systems, applications, and configured new workstations. Set up and managed Outlook email accounts (desktop and mobile). Configured network printers, scanners, and teleconfer...
Quick Stats
Certifications
Education
Bachelor's Degree
Upper Hill college Professional studies
2026 - present
Bachelor's Degree
SOUTH EASTERN KENYA UNIVERSITY
2021 - 2024