Purchasing Associate | Customer Support SpecialistPurchasing Associate | Customer Support Specialist
Almira
ID Verified$1,200
per month
($7/hour)
Profile Description
I have several years of experience in purchasing, customer service, and administrative support. In my most recent role as a Purchasing Associate, I worked closely with vendors, managed purchase orders, tracked deliveries, and made sure everything was processed accurately and on time. Before that, I worked in customer service, where I helped customers, resolved issues, and provided support through phone and email. I'm organized, dependable, and always willing to learn new skills. I enjoy working ...
Top Skills
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Customer Success
Data & Analytics
Virtual Assistance & Admin
Work Experience
Infinit-O
Purchasing Assistant
Nov 2025 - Present
Key Achievements:
• Process 40+ purchase requests daily for automotive parts and shop supplies. • Place orders through approved vendors using CCC ONE, Amazon Business, and internal purchasing systems. • Upload invoices to customer repair files and maintain procurement documentation. • Coordinate with vendors regarding purchase orders, invoice status, order confirmations, deliveries, and ETA updates. • Maintain procurement records using Microsoft Excel and Google Sheets. • Designed, developed, and continuously enhance an internal Time Tracker using Google Sheets and Google Apps Script to automate operational tracking and reduce manual work.
Purchasing Associate
Ingram Micro Philippines
Aug 2022 - Nov 2025
Key Achievements:
• Created and processed 50+ Purchase Orders (POs) per week using SAP ERP. • Coordinated procurement activities for 20+ global technology vendors. • Submitted Purchase Orders, tracked ETA, followed up with vendors, and ensured timely order fulfillment. • Prepared weekly and monthly procurement reports for assigned vendors. • Maintained procurement records using SAP ERP and Microsoft Excel.
Risk Operations Analyst
TDCX Philippines
Jun 2021 - May 2022
Key Achievements:
• Reviewed merchant accounts and assigned Merchant Category Codes (MCC). • Evaluated merchant websites for Terms of Service compliance and potential fraud indicators. • Escalated high-risk cases and managed operational cases using Zendesk.
Never Knowingly Undersolved Specialist
Sitel Group
Sep 2020 - Mar 2021
Key Achievements:
• Validated competitor pricing and product eligibility for a retail price-matching program. • Processed approved price match requests while ensuring compliance with company policies.
Customer Service Representative
TELUS International Philippines
Mar 2019 - Feb 2020
Key Achievements:
Supported a financial services account handling card activation, disputes, balance inquiries, transaction history, and general customer service.
Kapamilya Care Specialist
iConnect Convergence Inc.
Sep 2017 - Nov 2018
Key Achievements:
Handled subscription renewals, customer service, basic technical support, and remittance-related inquiries.
Quick Stats
Education
Bachelor's Degree
Our Lady of Fatima University
2013 - 2017