Experienced CSR|eCommerce & Insurance Support|Remote VAExperienced CSR|eCommerce & Insurance Support|Remote VA

Hi! I’m Albey Jean Gaitan, a detail-oriented and reliable Customer Service, eCommerce, and Insurance Support Specialist with over 6 years of experience providing quality service through chat, email, and phone. I’ve worked with U.S.-based clients in industries like eCommerce, subscription services, and insurance, handling tasks such as order management, policy servicing, refunds, data entry, and client communication. I’m proficient in Shopify, Zendesk, Gladly, EZLynx, and various CRM tools, and ... See more