Airah

Virtual Assistant

Airah

ID Verified
1,100/mo
Caloocan, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

As a versatile professional with over four years of experience in high-level customer support and retail operations, I offer a comprehensive suite of Virtual Assistant services designed to scale your business and streamline your daily workflows. My background is rooted in the Australian and US markets, where I mastered the art of consultative sales and rapport-building to turn complex inquiries into successful, long-term customer relationships. This foundation in communication allows me to repre...

Skills & Expertise

Content & Writing

Customer Success

Data & Analytics

Design & Creative

CanvaExpert
CapCutExpert
Logo DesignAdvanced

E-commerce & Marketplace

MagentoAdvanced
ShopifyIntermediate
TikTok ShopIntermediate
EtsyBeginner

Marketing & Growth

Specialized Skills

Virtual Assistance & Admin

Work Experience

Customer Service Executive

Concentrix

Oct 2022 - Mar 2026

Job Responsibilities:

Worked as a customer support of an Australian retail company. My daily tasks includes - processing returns and refunds - preselling - sales - logistic concerns (WIMO)

ZendeskLiveChatTechnical SupportEmail SupportFreshdeskMonday.comJiraSocial Media SupportLive Chat SupportTicket Management

Secondary Teacher

Far Eastern University High School

Oct 2019 - Jun 2022

Job Responsibilities:

Taught senior high school students. The subjects I taught includes: - physical education and health - disaster risk management - practical research - work immersion

Creative WritingCanvaExcel (Advanced)Calendly

Quick Stats

Age30 years
GenderFemale
English LevelFluent
ID VerificationVerified