Virtual Assistant, Customer Service, Graphic DesignVirtual Assistant, Customer Service, Graphic Design
Abaquita,
ID Verified$700
per month
($4/hour)
Profile Description
I have developed strong skills in communication, data handling, CRM tools, research, and problem-solving. My background as an ESL Teacher, Technical Writer, and Fraud Analyst has strengthened my ability to manage tasks efficiently, stay organized, and maintain accuracy in fast-paced environments. I am confident that my reliability, adaptability, and diverse skill set make me a strong fit for this role, and I would appreciate the opportunity to contribute to your team.
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Design & Creative
E-commerce & Marketplace
Sales & Business Development
Content & Writing
Work Experience
ESL Teacher
Speak Globally
Sep 2022 - Present
Job Responsibilities:
Taught Korean students in both group and one-on-one settings, helping improve their English proficiency. Designed engaging lessons focusing on speaking, listening, reading, and writing.
Technical Writer
Kale
Sep 2021 - Jul 2022
Job Responsibilities:
Drafted and edited Amazon appeal letters that led to successful reinstatement of suspended accounts. Produced clear, concise technical documentation for clients under strict deadlines.
Gaming Customer Service Representative
5CA
Aug 2021 - Nov 2021
Job Responsibilities:
Delivered accurate support for global gaming clients, resolving inquiries efficiently and maintaining high customer satisfaction.
Fraud Analyst
Signifyd
Jul 2018 - Feb 2021
Job Responsibilities:
Analyzed transactions to detect account takeovers and prevent financial losses. Collaborated with teams to improve data review processes and accuracy.
Customer Service Representative
Eperformax Contact Centers
Nov 2015 - Feb 2017
Job Responsibilities:
Handled technical and billing inquiries while maintaining customer satisfaction through effective problem resolution. Customer S
Customer Service Representative
Qualfon Philippines
Mar 2014 - Sep 2014
Job Responsibilities:
Provided research and data entry support while assisting customers with account-related issues and refund inquiries.