Patient Service CoordinatorPatient Service Coordinator

Job Responsibilities:

Coordinated patient appointments and surgical bookings within UK healthcare services. Managed clinic and surgery scheduling, ensuring accuracy and efficiency across care pathways. Liaised with patients, clinicians, and administrative teams to confirm appointments and requirements. Maintained accurate patient records and handled enquiries in line with confidentiality standards. Supported patients t... more...

Job Responsibilities:

Troubleshoot and resolve technical issues with grills and meaters, including diagnosing problems, identifying solutions, and implementing repairs or replacements as needed Responding to customer inquiries, concerns, and complaints in a timely and professional manner Manage and fulfill customer orders, ensuring accurate and timely delivery of products and parts. Bridged Technical and Business Needs... more...

Job Responsibilities:

Responding to customer inquiries via phone, email, or chat about products, orders, and shipping. Resolving customer complaints and issues in a timely and professional manner Processing returns, exchanges, and refunds. Providing product information, recommendations, and solutions to customers. Managing and updating customer information in databases. Collaborating with internal teams (e.g., sales, l... more...

Job Responsibilities:

Handle high-volume inbound customer calls regarding services, refunds, product replacements, and deliveries Assess customer needs to achieve satisfaction and provide accurate product information using appropriate tools and methods Resolve customer complaints, offering suitable solutions and alternatives within time limits Managed Complex Client Solutions across multiple channels (calls, chats, and... more...