Ian

Virtual Assistant

Ian

ID Verified
528/mo
Caloocan City, Philippines
Looking for Full-time
8 hours/day
Availability: US timezone

Profile Description

I have over five years of professional experience in customer service, sales, technical support, and team leadership. Throughout my career, I have developed a strong ability to build positive customer relationships, resolve complex concerns, and deliver exceptional service. As a Virtual Vehicle Purchasing Agent and Customer Sales and Service Representative at Emapta PH, I assist customers with vehicle and automotive part inquiries, provide accurate quotations, and use consultative selling techni...

Top Skills

Phone Support · 5 yearsEmail Support · <1 yearLive Chat Support · <1 yearLiveChat · <1 year

Skills & Expertise

Customer Success

Phone SupportExpert
Live Chat SupportBeginner
Email SupportBeginner
LiveChatBeginner

Work Experience

Team Leader

VXI Global Holdings

Jun 2018 - Jan 2023

Key Achievements:

Top Team leader for several months

Phone Support

Quick Stats

Age34 years
English LevelFluent
Other Languages
Tagalog/FilipinoBasic
ID VerificationVerified
Portfolio
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Certifications

Bachelor of Science in Information Technology

Education

Bachelor's Degree

Bestlink College of the Philippines

2013 - 2015