VIRTUAL ASSISTANT, CUSTOMER SERVICE REPRESENTATIVEVIRTUAL ASSISTANT, CUSTOMER SERVICE REPRESENTATIVE
WINFRED
ID Verified$600
per month
($3/hour)
Profile Description
Work Preferences I am interested in remote and flexible opportunities*in Customer Service, Virtual Assistance, and Administrative Support. I enjoy roles that involve communicating with clients, managing emails and digital information, providing administrative support, handling customer enquiries, data entry, research, and coordinating tasks. I am comfortable working independently, managing multiple priorities and meeting deadlines while maintaining professionalism and confidentiality. Professi...
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Virtual Assistance & Admin
Customer Success
Work Experience
FRONT OFFICE ADMINISTRATOR
MARION SCHOOLS
May 2026 - Present
Job Responsibilities:
Serve as the first point of contact for parents, prospective parents and visitors. Handle 50+ client/parent interactions daily. Use Microsoft Excel to capture and maintain prospective-parent information. Handle phone, WhatsApp, email and face-to-face enquiries. Conduct follow-ups and coordinate with different departments. Key achievement: Manage a high volume of daily client interactions while mai...
VIRTUAL ASSISTANT
ACS UK
Nov 2025 - Present
Job Responsibilities:
Provide remote administrative and virtual support to the Director. Manage emails, documents, digital communication and assigned tasks. Conduct research and organize information. Handle confidential information and work independently. Key achievement: Trusted with ongoing virtual support requiring reliability, confidentiality, accuracy and independent working.
RECRUITMENT/ COMPLIANCE TEAM
Xaji Gates Enterprises
Jan 2026 - Apr 2026
Job Responsibilities:
Worked in a recruitment agency as part of the Recruitment and Compliance Team. Handled 100+ inbound and outbound calls daily. Used Microsoft Excel to capture and manage candidate information. Conducted candidate follow-ups and recruitment communication. Reviewed candidate information and documentation. Key achievement: Successfully managed a high-volume recruitment workload while maintaining accur...
Sales Executive / Customer Support Representative
Brisk Marketing Agency
Jan 2024 - Dec 2025
Job Responsibilities:
Provided customer service and handled customer enquiries. Conducted customer follow-ups and maintained relationships. Consistently worked toward and achieved monthly targets. Participated in the NCBA Loop merchant activation campaign. Key achievement: Achieved monthly targets and successfully engaged merchants during the NCBA Loop activation campaign.
CREDIT OFFICER
Villagerise Microfinance
Jan 2022 - Dec 2023
Job Responsibilities:
Managed customer relationships and customer accounts. Conducted onboarding, data collection and verification. Maintained accurate and confidential customer records. Handled customer enquiries and follow-ups. Key achievement: Developed strong experience in customer relationship management, data handling, verification and professional customer support.