Customer service associateCustomer service associate
waithaka
ID Verified1,000/mo
Nairobi, Kenya
Looking for Full-time
10 hours/day
Availability: US / EU / Asia timezone
$1,000
per month
($6/hour)
Member since July 2026
Profile Description
As a customer service agent, I have more than three years of experience working with customers, addressing issues, and providing great customer experience in high-pressure contact centers. I like meeting people, getting to know what they need, and finding the best solution for them even in difficult circumstances. My experience includes dealing with customers, handling escalations, and supporting the sales department by promoting ancillary products and co-branded credit cards. I am reliable, fle...
Top Skills
Data Entry · 3 yearsExecutive Assistant Services · 3 yearsPhone Support · 3 yearsTravel Planning · 3 yearsLead Management · 2 years
Skills & Expertise
Skill Levels Explained:
• Beginner: <1 year
• Intermediate: 1-3 years
• Advanced: 3-5 years
• Expert: 5+ years
💡 Hover over any skill level to see exact years of experience
Virtual Assistance & Admin
Travel PlanningAdvanced
Data EntryAdvanced
Executive Assistant ServicesAdvanced
Calendar ManagementBeginner
Email ManagementBeginner
Customer Success
Phone SupportAdvanced
Live Chat SupportIntermediate
Lead ManagementIntermediate
Work Experience
Customer service support
Jetblue (CCI)
Apr 2023 - Present
Key Achievements:
Worked in different roles including the day to day client operations
Phone SupportLead Management
Quick Stats
Age26 years
English LevelConversational
ID VerificationVerified