Customer serviceCustomer service
Wairimu
800/mo
Nairobi , Kenya
Looking for Full-time
8 hours/day
Availability: US / EU timezone
$800
per month
($5/hour)
Member since September 2026
Profile Description
Detail-oriented Customer Service Specialist and Virtual Assistant with 5 years of experience supporting customers and business operations in fast-paced environments. Skilled in managing 40–60+ customer interactions daily, resolving inquiries, processing payments and transactions, and maintaining accurate digital records. Comfortable working independently, meeting deadlines, and communicating professionally with clients across different time zones. Proficient in Microsoft Office, email and chat p...
Top Skills
Live Chat Support · 5 yearsPhone Support · 5 yearsEmail Support · 4 yearsZendesk · <1 year
Skills & Expertise
Skill Levels Explained:
• Beginner: <1 year
• Intermediate: 1-3 years
• Advanced: 3-5 years
• Expert: 5+ years
💡 Hover over any skill level to see exact years of experience
Customer Success
Live Chat SupportExpert
Phone SupportExpert
Email SupportAdvanced
ZendeskBeginner
Work Experience
Manager
Salem enterprises
Oct 2021 -
Phone SupportLive Chat SupportEmail Support
Quick Stats
Age26 years
English LevelFluent
ID VerificationNot verified
Education
Associate's Degree
Kiambu Institute of Science and Technology
2018 - 2021