Customer service

Wairimu

800/mo
Nairobi , Kenya
Looking for Full-time
8 hours/day
Availability: US / EU timezone

Profile Description

Detail-oriented Customer Service Specialist and Virtual Assistant with 5 years of experience supporting customers and business operations in fast-paced environments. Skilled in managing 40–60+ customer interactions daily, resolving inquiries, processing payments and transactions, and maintaining accurate digital records. Comfortable working independently, meeting deadlines, and communicating professionally with clients across different time zones. Proficient in Microsoft Office, email and chat p...

Top Skills

Live Chat Support · 5 yearsPhone Support · 5 yearsEmail Support · 4 yearsZendesk · <1 year

Skills & Expertise

Customer Success

Live Chat SupportExpert
Phone SupportExpert
Email SupportAdvanced
ZendeskBeginner

Work Experience

Manager

Salem enterprises

Oct 2021 -

Phone SupportLive Chat SupportEmail Support

Quick Stats

Age26 years
English LevelFluent
ID VerificationNot verified

Education

Associate's Degree

Kiambu Institute of Science and Technology

2018 - 2021