Vinz

SaaS Customer Onboarding Specialist

Vinz

ID Verified
401/mo
Imus, Philippines
Looking for Part-time
4 hours/day
Availability: US / Asia timezone

Profile Description

An aspiring marketing professional with background in BPO, serving clients across industries including technology, multimedia, and financial services

Top Skills

Contentful · <1 yearEmail Copywriting · <1 yearExcel (Advanced) · <1 yearIntercom · <1 yearLive Chat Support · <1 year

Skills & Expertise

Content & Writing

Email CopywritingBeginner
ContentfulBeginner

Customer Success

Live Chat SupportBeginner
IntercomBeginner

Data & Analytics

Excel (Advanced)Beginner

Work Experience

Customer Experience I

Conduent Inc.

Sep 2024 - Dec 2024

Key Achievements:

-An outsourced chat provider helping HealthEquity maintain their standing as a company that helps people save a lot of funds through their application’s accounts -Handled chats from US clients regarding their HealthEquity card and application issues

Intercom

Quick Stats

Age28 years
English LevelFluent
Other Languages
Tagalog/FilipinoFluent
ID VerificationVerified

Certifications

Civil Service Examination - Professional Exam

Education

Bachelor's Degree

St. Dominic College of Asia

2017 - 2023