Maria

virtual Assistant

Maria

900/mo
Camarines Sur, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

I do not have virtual experience yet, but mostly with Customer Service since i have worked in a BPO company for 9 years, the last account I handled was healthcare account,.

Top Skills

Zendesk · 9 yearsTechnical Support · 5 yearsCalendar Management · <1 yearCalendly · <1 yearData Entry · <1 year

Skills & Expertise

Customer Success

ZendeskExpert
Technical SupportExpert
Live Chat SupportBeginner
Phone SupportBeginner
Email SupportBeginner
LiveChatBeginner

Data & Analytics

Google Sheets (Advanced)Beginner
Excel (Advanced)Beginner
Google Analytics 4Beginner

Virtual Assistance & Admin

Calendar ManagementBeginner
Data EntryBeginner
Travel PlanningBeginner
Executive Assistant ServicesBeginner
Research & Information GatheringBeginner
Email ManagementBeginner
Document ManagementBeginner
Meeting CoordinationBeginner
Personal Assistant ServicesBeginner
CalendlyBeginner

Work Experience

customer service representative

concentrix

Jul 2025 - Jul 2026

Key Achievements:

assist members on checking their insurance coverage, claims, authorization and eligibility

Live Chat SupportTechnical SupportPhone SupportZendeskData EntryEmail SupportLiveChat

Quick Stats

Age37 years
English LevelFluent
ID VerificationNot verified
Portfolio
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Education

Bachelor's Degree

Ateneo De Naga University

2006 - 2014