Virtual Assistant

Vanessa

ID Verified
800/mo
Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Experienced Technical Support and Customer Service professional with over 10 years of combined experience in customer service, technical support, sales, and business process operations. Skilled in troubleshooting devices, networks, applications, and account-related concerns, with experience supporting both consumer and business customers. Proven ability to handle escalated issues, coach frontline representatives, collaborate with cross-functional teams, and consistently deliver high-quality cust...

Top Skills

Phone Support · 6 yearsData Entry · 5 yearsTechnical Support · 2 yearsCold Calling · <1 year

Skills & Expertise

Customer Success

Phone SupportExpert
Technical SupportIntermediate

Sales & Business Development

Cold CallingBeginner

Virtual Assistance & Admin

Data EntryExpert

Quick Stats

Age35 years
English LevelConversational
ID VerificationVerified