Team Lead/Virtual Assistant/Human ResourceTeam Lead/Virtual Assistant/Human Resource
Vanessa
ID Verified2,000/mo
Nairobi, Kenya
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone
$2,000
per month
($11/hour)
Member since January 2026
Profile Description
Results-driven Team Leader, HR and Business Development Professional with 9+ years of experience in the BPO and customer service industry. Proven track record in client-facing roles, team leadership, and project management, with expertise in customer success, process improvement, and cross-cultural communication. Adept at managing large teams, mentoring future leaders, and delivering consistent results under pressure. Skilled in Google Suite, CRM systems, Slack, technical support, and quali...
Skills & Expertise
Skill Levels Explained:
• Beginner: <1 year
• Intermediate: 1-3 years
• Advanced: 3-5 years
• Expert: 5+ years
💡 Hover over any skill level to see exact years of experience
AI & Automation
Computer VisionExpert
Data LabelingExpert
Content & Writing
Customer Success
Live Chat SupportExpert
Email SupportExpert
Data & Analytics
Google Sheets (Advanced)Expert
Excel (Advanced)Beginner
Design & Creative
CanvaBeginner
Sales & Business Development
Zoho CRMIntermediate
Quick Stats
Age31 years
GenderFemale
English LevelFluent
Other Languages
SwahiliFluent
ID VerificationVerified
Education
Certificate
ALX Kenya
2025 - 2025
Bachelor's Degree
Kenyatta University
2015 - 2019
High-school
Our Lady of Mercy Secondary School
2010 - 2013