data analyst

Truee

200/mo
Ruiru, Kenya
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Results-driven Customer Service Representative with over 3 years of experience in call centre operations at Safaricom PLC, handling high-volume inbound and outbound calls across voice, email, and chat channels. Proven track record of exceeding KPIs, achieving 95%+ customer satisfaction scores, and resolving complaints efficiently within SLA timelines. Holds a Bachelor's Degree in Psychiatry from the University of Nairobi, bringing exceptional active listening, empathy, and communication skills t...

Skills & Expertise

AI & Automation

MidjourneyBeginner

Content & Writing

Customer Success

Quick Stats

Age22 years
GenderFemale
English LevelConversational
ID VerificationNot verified
Portfolio
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