Customer Success SpecialistCustomer Success Specialist

Profile Description

I’m Troi, a dedicated operations specialist with a strong background in order management, client support, and process optimization. As a Team Super User, I provide frontline support to colleagues—resolving system access issues, managing information flows, and stepping in as Officer-in-Charge when needed. I lead onboarding and training for new joiners, ensuring they’re equipped with end-to-end process knowledge and up-to-date system changes. My role spans across Order Management, Touchless Suppor... See more