Trizza

Healthcare Virtual Assistant

Trizza

ID Verified
500/mo
Calamba, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

At my core, I am a purpose-driven professional who believes that every interaction is an opportunity to practice kindness and integrity. My education in BS Psychology has gifted me with the emotional intelligence to listen deeply and lead with a servant's heart, ensuring that empathy is never lost in the pursuit of innovation. Whether I am simplifying complex insurance policies for healthcare providers or resolving sensitive payment issues, I approach my work with a commitment to "service excel...

Skills & Expertise

Content & Writing

Customer Success

Data & Analytics

Design & Creative

CanvaBeginner
SketchBeginner
CapCutBeginner

Marketing & Growth

Work Experience

Healthcare Costumer Service Representative

Concentrix

Dec 2023 - Aug 2024

Job Responsibilities:

During my time as a Call Center Representative at Concentrix, I took pride in transforming complex healthcare insurance claims into clear, manageable solutions for providers. By simplifying intricate policies and resolving sensitive payment issues with a balance of empathy and efficiency, I acted as a vital bridge in provider communication. My focus was never just on the transaction, but on practi...

Creative WritingLive Chat SupportPhone SupportEmail Support

Quick Stats

Age24 years
GenderFemale
English LevelFluent
ID VerificationVerified