Operations Team LeadOperations Team Lead

Results-driven Operations and Customer Support professional with over six years of experience leading remote teams, managing cross-functional projects, and supporting global clients in fast-paced BPO and AI operations environments. Experienced in project coordination, technical troubleshooting, workflow optimization, quality assurance, stakeholder communication, and performance management. Proficient in Google Workspace, Microsoft Office, Slack, Notion, Asana, Airtable, Zendesk, Freshdesk, and A... See more