Therelyn

Virtual Assistant

Therelyn

ID Verified
1,000/mo
Philippines
Looking for Full-time
8 hours/day
Availability: US timezone

Profile Description

I have experience working in customer service and as an ESL teacher, and both roles helped me develop strong communication and people skills. I’ve worked with individuals from different backgrounds, assisting customers with their concerns and helping students improve their English. These experiences taught me how to listen carefully, stay patient, and find clear solutions to problems. I’m also confident using tools like Microsoft 365 and Google Workspace for managing emails, organizing document...

Top Skills

Phone Support · 3 yearsCold Calling · 1 yearLanguage Teaching · 1 yearAdobe Photoshop · <1 yearCalendar Management · <1 year

Skills & Expertise

Virtual Assistance & Admin

Calendar ManagementBeginner
Document ManagementBeginner
Data EntryBeginner
Travel PlanningBeginner
Email ManagementBeginner
Meeting CoordinationBeginner
Personal Assistant ServicesBeginner
Executive Assistant ServicesBeginner
Research & Information GatheringBeginner

Customer Success

Phone SupportAdvanced
Live Chat SupportBeginner
Email SupportBeginner

Data & Analytics

Excel (Advanced)Beginner

Design & Creative

Adobe PhotoshopBeginner
CanvaBeginner

Sales & Business Development

Cold CallingIntermediate

Specialized Skills

Language TeachingIntermediate

Work Experience

ESL Teacher

Reagent Language Corp

Nov 2022 - Sep 2023

Language Teaching

Advisor I

Concentrix

Oct 2020 - Jan 2022

Phone SupportEmail Support

Telemarketer

Cynet Virtual Advantage

Jul 2019 - Mar 2020

Cold Calling

Quick Stats

Age31 years
English LevelFluent
ID VerificationVerified

Education

High-school

Holy Spirit Academy of Malolos

2007 - 2011