Teresia

Virtual Assistant

Teresia

800/mo
Nairobi, Kenya
Looking for Full-time
8 hours/day
Availability: US / EU timezone

Profile Description

Results-driven administrative and customer support professional with a background in psychology, client coordination, and remote administrative support. Skilled in document management, data entry, scheduling, communication, and maintaining accurate records in fast-paced environments. Experienced in supporting clients with professionalism, empathy, and attention to detail while using digital tools to improve efficiency. A quick learner with excellent organizational, problem-solving, and multitask...

Work Experience

Therapist

Mathari teaching and referral hospital

Feb 2024 - Sep 2025

Key Achievements:

Successfully coordinated case management and maintained accurate patient documentation, ensuring timely updates to client records and supporting multidisciplinary teams in delivering quality mental health services. Contributed to improved continuity of care through effective client follow-up, strong organizational skills, and compassionate support for individuals with behavioral and mental health needs while maintaining strict confidentiality and professional standards.

Email SupportLiveChatLead ManagementHelp ScoutCalendar ManagementIntercomZendeskEmail ManagementDocument ManagementExecutive Assistant ServicesData EntryMental Health SupportClickUpResearch & Information GatheringPersonal Assistant Services

Quick Stats

Age23 years
English LevelFluent
Other Languages
SwahiliFluent
ID VerificationNot verified

Certifications

Virtual assistant

Education

Associate's Degree

Technical university of Kenya

2021 - 2025