Tamupiwa

Customer Support & Virtual Assistant

Tamupiwa

ID Verified
500/mo
Harare, Zimbabwe
Looking for Full-time
8 hours/day
Availability: US / EU timezone

Profile Description

Customer Support and Virtual Assistant professional with experience handling customer enquiries, calls, email communication, follow-ups and record-keeping. Skilled in Google Workspace, spreadsheets, inbox management, scheduling and data entry. I communicate clearly, stay calm when dealing with customer issues, and work well independently. I am available for full-time remote work and keen to support businesses with reliable customer service and administrative support

Top Skills

Calendar Management · <1 yearCold Calling · <1 yearCreative Writing · <1 yearEmail Management · <1 yearGoogle Ads · <1 year

Skills & Expertise

Content & Writing

Product DescriptionsBeginner
Creative WritingBeginner
Technical WritingBeginner

Data & Analytics

Google Analytics 4Beginner
Google Sheets (Advanced)Beginner
TableauBeginner
Statistical AnalysisBeginner

Virtual Assistance & Admin

Calendar ManagementBeginner
Travel PlanningBeginner
Email ManagementBeginner
Research & Information GatheringBeginner

Sales & Business Development

Cold CallingBeginner

Marketing & Growth

Google AdsBeginner
LinkedIn AdsBeginner
Pinterest AdsBeginner

Work Experience

call agent

You Pro

Jan 2026 - Mar 2026

Key Achievements:

Handled customer calls professionally and responded to enquiries clearly and efficiently. Resolved basic customer issues, escalated more complex cases when necessary, and recorded customer information accurately. Followed up with customers where required and maintained a calm, professional approach throughout each interaction

Cold Calling

Quick Stats

Age25 years
English LevelFluent
ID VerificationVerified
Portfolio
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Certifications

Data analytics