Virtual Assistant, Project Coordinator, Remote OperationsVirtual Assistant, Project Coordinator, Remote Operations
Susan
ID Verified$1,700
per month
($10/hour)
Profile Description
I am a healthcare operations professional with experience supporting the delivery of quality healthcare through effective coordination, organization, and administrative excellence. Throughout my career as a Clinical Officer, I have worked in fast-paced healthcare environments where I coordinated and collaborated with multidisciplinary teams to ensure continuity of care. These experiences strengthened my ability to stay organized, communicate effectively, solve problems proactively, and maintai...
Work Experience
Registered Clinical Officer
Anglican Development Services of Mt Kenya East-Kenya
Sep 2019 - Present
Key Achievements:
-Coordinated daily clinical operations in a high-volume healthcare facility, ensuring efficient patient flow and continuity of care. -Managed patient scheduling, referrals, follow-up care, and medical documentation while maintaining accuracy and compliance with clinical standards. -Collaborated with multidisciplinary healthcare teams to streamline workflows, improve communication, and support timely decision-making. -Built strong relationships with patients, caregivers, and healthcare providers, consistently delivering high-quality, patient-centered service. -Monitored clinic operations, identified workflow inefficiencies, and implemented practical solutions to improve service delivery and operational efficiency. -Maintained accurate electronic and paper medical records, ensuring confidentiality and compliance with healthcare regulations. -Supported the coordination of preventive health programs, patient education initiatives, and follow-up activities to improve health outcomes. -Demonstrated strong organizational and problem-solving skills by managing multiple priorities effectively in a fast-paced clinical environment while maintaining high standards of care.
Project Management Internship Team Lead
Excelerate
Jun 2026 - Jul 2026
Key Achievements:
-Led a 12-member remote cross-functional team to successfully deliver project milestones within agreed timelines. -Designed and maintained a Trello project management system that improved task visibility, accountability, and progress tracking across the team. -Coordinated communication across multiple time zones using Google Workspace, Zoom, and Trello, helping keep team members aligned and informed. -Identified workflow bottlenecks and introduced structured follow-up processes that improved team collaboration and reduced delays. -Facilitated project meetings, monitored action items, and ensured timely completion of deliverables through proactive coordination. -Supported the development of project documentation, presentations, and reports while maintaining organized project records. -Encouraged adoption of project management best practices by guiding team members in the effective use of collaboration tools. -Leveraged AI tools to streamline research, organize information, and improve documentation and communication efficiency throughout the project.