Customer Success, Delivery & LMS Operations ManagerCustomer Success, Delivery & LMS Operations Manager
Susan
$800
per month
($5/hour)
Profile Description
I am a Customer Success, Delivery, Digital, and LMS Operations professional who focuses on making systems work smoothly for both teams and users. My experience spans customer relationship management, project and delivery coordination, digital communication, social media management, graphic design, and learning platform management. I enjoy bringing order to processes organizing content, improving workflows, supporting users, managing digital platforms, and ensuring that everything runs quietly a...
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Marketing & Growth
Virtual Assistance & Admin
Work Experience
Customer Success and delivery manager
DFT GROUP
Sep 2025 - Present
Job Responsibilities:
Managed day-to-day social media presence across company platforms, ensuring consistent posting and brand alignment Planned, scheduled, and published content using structured content calendars Designed engaging social media graphics and digital assets using Canva Coordinated video and visual content to support marketing campaigns and online engagement Monitored comments, messages, and mentions, res...
Customer Relationship Manager
Certified Homes Ltd
Aug 2021 - Dec 2022
Job Responsibilities:
Managed daily client communication, handling inquiries, service requests, and follow-ups Acted as the main link between customers and internal teams including procurement, finance, and operations Coordinated service delivery to ensure timelines and customer expectations were met Supported client onboarding, documentation, and payment follow-ups Tracked customer interactions, issues, and resolution...