Sudi

Customer service Representative/call center/Customer care

Sudi

ID Verified
900/mo
Mombasa , Kenya
Looking for Full-time
9 hours/day
Availability: US / EU / Asia timezone

Profile Description

Motivated and reliable professional with strong communication and customer service skills. Experienced in assisting customers, handling inquiries, and working online. Quick learner, detail-oriented, and committed to providing excellent support. Eager to contribute to a team and grow professionally in a remote work environment.

Top Skills

Calendar Management · 3 yearsDocument Management · 3 yearsEmail Support · 3 yearsLive Chat Support · 3 yearsTravel Planning · 3 years

Skills & Expertise

Customer Success

Live Chat SupportAdvanced
Email SupportAdvanced
Customer.ioBeginner

Virtual Assistance & Admin

Calendar ManagementAdvanced
Travel PlanningAdvanced
Document ManagementAdvanced

Work Experience

Customer service

Wallmart

Oct 2019 - Sep 2022

Key Achievements:

* Assisted customers through chat, email, and social media. * Resolved customer inquiries quickly and professionally. * Maintained high customer satisfaction ratings. * Responded to a large number of customer messages daily. * Demonstrated strong communication and problem-solving skills.

Email SupportTravel PlanningDocument ManagementCalendar ManagementLive Chat Support

Customer care service

Wallmart

Oct 2019 - Sep 2022

Key Achievements:

Assisted customers through chat, email, and social media. * Resolved customer inquiries quickly and professionally. * Maintained high customer satisfaction ratings. * Responded to a large number of customer messages daily. * Demonstrated strong communication and problem-solving skills.

Live Chat SupportDocument ManagementCalendar ManagementEmail SupportTravel Planning

Quick Stats

Age19 years
English LevelFluent
ID VerificationVerified
Portfolio
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Certifications

Customer service

Education

Certificate

Harvard university

2021 - 2024