Shayla

Virtual Assistant

Shayla

ID Verified
400/mo
Manila , Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Detail-oriented and reliable professional with experience supporting daily operations, managing records, coordinating tasks, and assisting clients in fast-paced environments. Skilled in organization, documentation, scheduling, and maintaining accurate information while working independently or as part of a team. Recently completed training in Amazon Product Sourcing, with knowledge of product research, supplier evaluation, and online tools. Highly adaptable, quick to learn new systems, and commi...

Top Skills

Amazon FBA · <1 yearEmail Support · <1 yearExcel (Advanced) · <1 yearGoogle Sheets (Advanced) · <1 yearLive Chat Support · <1 year

Skills & Expertise

Customer Success

Live Chat SupportBeginner
Email SupportBeginner
Phone SupportBeginner

E-commerce & Marketplace

Amazon FBABeginner

Data & Analytics

Google Sheets (Advanced)Beginner
Excel (Advanced)Beginner

Work Experience

Branch Supervisor

Grainsville Trading Co.

Jan 2022 - Jun 2024

Key Achievements:

• Check cleanliness and organization of sales floor • Handle customer complaints or returns professionally • Check for damaged or expired products, displays that need for replenish • Provide guidance on customer service and sales technique • Supervise unloading and proper stacking of new deliveries • Monitor staff performance and attendance • Approve discounts, replacements, or refunds as per store policy • Record daily sales, expenses, and remittances • Submit daily reports to the head office

Retail Staff

Grainsville Trading Co.

Aug 2021 - Jan 2022

Key Achievements:

• Review daily sales and promotions • Maintain positive, friendly interactions throughout the day • Operate the POS system • Process payments, issue receipts and balance cash drawer during and at the end of the shift also update price tags and signage.

Registrar

A1 Driving Company Inc.

Jan 2021 - Aug 2021

Key Achievements:

• Record daily sales and customer feedback • Check cleanliness and organization • Handle student’s questions and inquiry professionally • Assisting student’s enrollment forms • Organize each student’s availability for driving lesson • Balance the total sales at the end of the day

Recruitment Specialist

Sun Life Canada - Empress NBO

Feb 2019 - Dec 2020

Key Achievements:

• Assist with their requirements • Compiling recruitment’s records • Report to my superior my day-to-day basis

Quick Stats

Age28 years
English LevelConversational
Other Languages
Tagalog/FilipinoFluent
ID VerificationVerified

Education

Bachelor's Degree

University of Perpetual Help

2015 - 2019