Shaun

Customer Service,Technical Support,Virtual Assistant

Shaun

500/mo
Rizal, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Over 17 years of Business Process Outsourcing experience in various fields such as Technical Support and Customer Service. Expertise in all outsourcing aspects of specific business processes and functions intended to improve business performance and profitability in a growth-focused organization. Passionate about building strong customer relationships, driving brand loyalty, and increasing customer engagement. Has excellent analytical and decision-making abilities.

Top Skills

Email Support · <1 yearLive Chat Support · <1 yearPhone Support · <1 yearTechnical Support · <1 yearTicket Management · <1 year

Skills & Expertise

Customer Success

Live Chat SupportBeginner
Phone SupportBeginner
Ticket ManagementBeginner
Email SupportBeginner
Technical SupportBeginner
ZendeskBeginner

Quick Stats

Age39 years
GenderMale
English LevelConversational
ID VerificationNot verified

Education

High-school

Doña Teodora Alonzo High School

2002 - 2006