Senior Technical Business Analyst, Operations SupportSenior Technical Business Analyst, Operations Support

Operations and Customer Support professional with 6+ years of experience in operations coordination, customer service, sales support, dispatch, and technical assistance across service-based and technology environments. Experienced in managing day-to-day workflows, coordinating schedules and teams, handling customer concerns, maintaining CRM records, preparing reports, and improving operational processes. Hands-on experience with Salesforce, HubSpot, Zoho CRM, Zendesk, Intercom, Gorgias, Excel, G... See more