Social Media ProSocial Media Pro
Sharmaine
$250
per month
($1/hour)
Profile Description
With over 6 years of experience in administrative support, customer service, and financial services, I provide reliable and efficient support in data entry, document processing, records management, customer communication, and administrative tasks. I am organized, adaptable, detail-oriented, and committed to delivering accurate, high-quality work.
Work Experience
Front Desk Associate
Cprime Business Financing Corporation
Jul 2025 - Present
Key Achievements:
Process 30ā50 client documents daily, ensuring accurate data entry, complete records, and confidentiality. Manage and organize 500+ client records, maintaining accurate digital and physical filing systems for quick retrieval. Respond to 20ā40 customer inquiries daily via phone, email, and in person, providing professional and timely support. Prepare, review, and organize business documents, ensuring accuracy and timely completion of administrative tasks. Manage business emails, appointments, and customer correspondence while supporting daily office operations. Assist in managing the company's social media account by creating content and responding to customer inquiries.
Junior Microfinance Officer
ASA Philippines Foundation
Oct 2018 - Aug 2023
Key Achievements:
Assisted 80ā90 clients daily through phone, email, and in-person inquiries, providing timely and professional customer support. Processed and verified 100+ client records monthly, ensuring accurate documentation and organized record management. Prepared daily and monthly reports while maintaining accurate data entry and confidential client files. Managed administrative tasks, customer correspondence, and document processing in a fast-paced environment while meeting deadlines.