Shalini

Virtual Assistant

Shalini

ID Verified
600/mo
Tayabas City, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

A detailed professional with diverse background in customer service, finance, and administrative role. HIPAA-certified, with medical virtual assistant training and foundational knowledge of healthcare administration and EHR systems.

Top Skills

Email Support · 8 yearsLive Chat Support · 8 yearsPhone Support · 8 yearsSocial Media Support · 2 yearsCalendar Management · <1 year

Skills & Expertise

Data & Analytics

Excel (Advanced)Beginner
Google Sheets (Advanced)Beginner

Customer Success

Live Chat SupportExpert
Phone SupportExpert
Email SupportExpert
Social Media SupportIntermediate
Ticket ManagementBeginner
ZendeskBeginner

Virtual Assistance & Admin

Calendar ManagementBeginner
Data EntryBeginner
Travel PlanningBeginner
Email ManagementBeginner
Document ManagementBeginner
Meeting CoordinationBeginner
Research & Information GatheringBeginner

Quick Stats

Age39 years
GenderFemale
English LevelFluent
ID VerificationVerified