Ryna

Order Fulfillment VA

Ryna

750/mo
Cebu City, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

I am a dynamic and results-driven Operations and Team Leadership Professional with over 8 years of experience in the BPO industry, specializing in healthcare, customer service, chat support, travel, and sales operations. Throughout my career, I have progressed from frontline customer-facing roles to leadership positions, developing a strong understanding of both customer experience and operational performance. I am passionate about building high-performing, engaged teams and helping people reac...

Top Skills

Phone Support · 7 yearsEmail Support · 1 yearCoaching & Mentoring · <1 yearData Entry · <1 yearDocument Management · <1 year

Skills & Expertise

Specialized Skills

Performance ManagementBeginner
Coaching & MentoringBeginner
Health CoachingBeginner

Virtual Assistance & Admin

Data EntryBeginner
Email ManagementBeginner
Document ManagementBeginner

Customer Success

Phone SupportExpert
Email SupportIntermediate
Live Chat SupportBeginner
LiveChatBeginner
FreshdeskBeginner

Work Experience

Chat Support Lead

Fusion

Jan 2026 - Sep 2026

Key Achievements:

I pioneered the account, started from 7 and had grown to 23 headcount. Still afloat despite the challenges, everything is still up and running

Quick Stats

Age37 years
English LevelFluent
ID VerificationNot verified