Ryan

Technical Support Representative

Ryan

ID Verified
700/mo
San Miguel, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

I am a dedicated, organized and methodical individual. I have good interpersonal skills, am an excellent team worker and am keen and very willing to learn and develop new skills. I am reliable and dependable and often seek new responsibilities within a wide range of employment areas.

Top Skills

Live Chat Support · 2 yearsPhone Support · 2 yearsTechnical Support · 2 yearsGoogle Vertex AI · <1 yearZendesk · <1 year

Skills & Expertise

AI & Automation

Google Vertex AIBeginner

Customer Success

Live Chat SupportIntermediate
Technical SupportIntermediate
Phone SupportIntermediate
ZendeskBeginner

Work Experience

Technical Support Expert

ASURION

Aug 2025 - May 2026

Key Achievements:

Resolving the customer issue as well as giving them the peace of mind.

Technical SupportPhone SupportLive Chat Support

Technical Support Representative

VXI PH

Apr 2022 - Jan 2024

Key Achievements:

Making sure that the customers are getting the service that they are paying for and also making sure that the customer having assistance that they deserved.

Technical SupportLive Chat SupportZendeskGoogle Vertex AIPhone Support

Quick Stats

Age30 years
English LevelConversational
Other Languages
Tagalog/FilipinoFluent
EnglishConversational
ArabicBasic
ID VerificationVerified
Portfolio
🔒

Education

Bachelor's Degree

Asian Institute of Computer Studies

2014 - 2016