Virtual Assistant

Roxanne

ID Verified
1,100/mo
Cavite, Philippines
Looking for Full-time
8 hours/day
Availability: US timezone

Profile Description

My name is Roxanne, and I have experience as a Medical Virtual Assistant supporting U.S.-based healthcare practices. I've handled patient scheduling, telephone encounters, prescription refill requests, prior authorizations, and insurance verification and follow-up while maintaining accurate documentation and HIPAA compliance. I regularly coordinated with patients, providers, pharmacies, and insurance companies to ensure timely authorizations, medication refills, and appointment scheduling. I'm ...

Top Skills

Calendar Management · <1 yearData Entry · <1 yearEmail Management · <1 yearEmail Support · <1 yearExecutive Assistant Services · <1 year

Skills & Expertise

Customer Success

Live Chat SupportBeginner
Email SupportBeginner
Phone SupportBeginner
ZendeskBeginner

Virtual Assistance & Admin

Calendar ManagementBeginner
Email ManagementBeginner
Personal Assistant ServicesBeginner
Executive Assistant ServicesBeginner
Data EntryBeginner
Research & Information GatheringBeginner

Work Experience

Scheduling Assistant

Staffhealth

Mar 2022 - May 2026

RecruitmentExecutive Assistant ServicesTelehealth SupportData EntryEmail SupportPersonal Assistant ServicesLive Chat SupportTechnical Support

Quick Stats

Age26 years
English LevelConversational
ID VerificationVerified

Education

Bachelor's Degree

Cavite State University Indang

2019 - 2023