Rova

Customer Service Reprensentative

Rova

600/mo
Tarlac City, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Hi, I’m Rova Tañedo, a reliable and detail-oriented professional with experience in customer service. I specialize in handling phone, email, and chat support while ensuring smooth operations and excellent customer satisfaction. I’m committed to delivering efficient, high-quality support to help businesses grow.

Top Skills

Email Support · 9 yearsLive Chat Support · 9 yearsPhone Support · 9 yearsSalesforce · 9 yearsTechnical Support · 9 years

Skills & Expertise

Customer Success

Live Chat SupportExpert
Phone SupportExpert
Email SupportExpert
Technical SupportExpert
ZendeskAdvanced
LiveChatBeginner

E-commerce & Marketplace

Facebook MarketplaceExpert
TikTok ShopIntermediate
ShopifyBeginner
Order ProcessingBeginner
Order FulfillmentBeginner

Sales & Business Development

SalesforceExpert
Cold CallingBeginner

Virtual Assistance & Admin

Calendar ManagementBeginner
Email ManagementBeginner

Work Experience

Associate IT Helpdesk

Sutherland

Oct 2016 - Jan 2026

Key Achievements:

Delivered high-quality customer service at Sutherland by efficiently resolving inquiries, meeting performance targets, and maintaining excellent customer satisfaction through clear communication and problem-solving skills.

Live Chat SupportTechnical SupportPhone SupportZendeskOrder FulfillmentOrder ProcessingEmail SupportSalesforceCold Calling

Quick Stats

Age37 years
English LevelConversational
ID VerificationNot verified