Virtual assistantVirtual assistant
Rose
ID Verified1,500/mo
Iloilo , Philippines
Looking for Full-time
8 hours/day
Availability: US timezone
$1,500
per month
($9/hour)
Member since October 2026
Profile Description
am a motivated and customer-focused professional with over 3 years of experience in BPO, customer service, sales, and billing-related roles. I have experience handling customer inquiries, resolving concerns, explaining products and services, managing billing issues, and assisting customers through phone and other communication channels. I also have experience with sales and lead interactions, where I developed strong communication, active listening, and relationship-building skills. I am adaptab...
Top Skills
Email Support · <1 yearExcel (Advanced) · <1 yearGoogle Sheets (Advanced) · <1 yearLead Management · <1 yearLive Chat Support · <1 year
Skills & Expertise
Skill Levels Explained:
• Beginner: <1 year
• Intermediate: 1-3 years
• Advanced: 3-5 years
• Expert: 5+ years
💡 Hover over any skill level to see exact years of experience
Sales & Business Development
Zoho CRMBeginner
Data & Analytics
Excel (Advanced)Beginner
Google Sheets (Advanced)Beginner
Customer Success
Live Chat SupportBeginner
Email SupportBeginner
Phone SupportBeginner
Video SupportBeginner
Social Media SupportBeginner
Technical SupportBeginner
Lead ManagementBeginner
Work Experience
Technical support
Transcom
Dec 2023 - Dec 2025
Key Achievements:
I was promoted after 6 months as Floor support of new hired agents
Google Sheets (Advanced)Email SupportTechnical SupportLive Chat SupportPhone SupportSocial Media SupportLead Management
Quick Stats
Age29 years
English LevelFluent
ID VerificationVerified