Insurance VA | Customer & Technical | SalesInsurance VA | Customer & Technical | Sales
Ronalyn
ID Verified$1,600
per month
($9/hour)
Profile Description
Results-driven Virtual Assistant with over 10 years of experience in insurance operations, customer service, and technical support. Skilled in handling policy processing including new business, renewals, and endorsements, as well as supporting claims workflows by ensuring complete and accurate documentation. Proven ability to manage high-volume cases, maintain up-to-date system records, and communicate clearly with clients to resolve missing requirements and avoid delays. Highly detail-oriented,...
Top Skills
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Customer Success
Data & Analytics
Design & Creative
Work Experience
Virtual Assistant
Coverdesk
Dec 2020 - Mar 2026
Key Achievements:
Consistently maintained high accuracy in policy processing and documentation Reduced delays by proactively following up on missing requirements Managed high-volume workloads while maintaining quality and efficiency
Technical Support
VXI Global Holdings
Nov 2017 - Oct 2020
Key Achievements:
Assisting the customer with their technical issues for internet, phone and digital TV. Set up an appointment for a technician if troubleshooting doesn't work. Helps in their request regarding the upgrade of their subscription
Sales Associate
Grand Lucky Jewellery LLC
Jul 2015 - Sep 2017