E-commerce Customer Support RepresentativeE-commerce Customer Support Representative

I have over 5 years of experience in e-commerce chat, email and social media customer support, outbound sales, and debt collection. I have a proven ability to build rapport with customers, resolve concerns efficiently, and consistently meet performance goals. I'm proficient in Shopify, Zendesk, NetSuite, Ultimate AI, Slack, Asana, and Google Workspace. I am a fast learner, adaptable, and committed to delivering excellent customer experiences while contributing to team success.