Customer Support | E-commerce CSR | Virtual AssistantCustomer Support | E-commerce CSR | Virtual Assistant
Rolando
ID Verified500/mo
Burgos, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone
$500
per month
($3/hour)
Member since July 2026
Profile Description
Experienced BPO and VA professional skilled in customer service, admin, email and remote operations work.
Top Skills
Phone Support · 7 yearsAsana · <1 yearCalendly · <1 yearClickUp · <1 yearCold Calling · <1 year
Skills & Expertise
Skill Levels Explained:
• Beginner: <1 year
• Intermediate: 1-3 years
• Advanced: 3-5 years
• Expert: 5+ years
💡 Hover over any skill level to see exact years of experience
Customer Success
Phone SupportExpert
Live Chat SupportBeginner
Email SupportBeginner
ZendeskBeginner
LiveChatBeginner
Sales & Business Development
SalesforceBeginner
Lead GenerationBeginner
Cold CallingBeginner
Virtual Assistance & Admin
Data EntryBeginner
Email ManagementBeginner
CalendlyBeginner
Monday.comBeginner
ClickUpBeginner
AsanaBeginner
Work Experience
Dispute Intake Specialist
Coforge BPS Phils.
Dec 2018 - Jan 2024
Key Achievements:
Collaborated with multiple departments to facilitate thorough investigations Investigated and resolved customer disputes related to transactions, ensuring compliance with banking regulations and internal policies while maintaining high accuracy
Phone SupportData Entry
Quick Stats
Age30 years
English LevelFluent
ID VerificationVerified