Rizwan

Claims Examiner | Senior Claims Associate | Property & Casua

Rizwan

ID Verified
500/mo
Bengaluru, India
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Claims professional with 5 years of experience in Property & Casualty (P&C) insurance claims processing for US-based policyholders. Track record of processing 50-75+ claims monthly at 98-100% accuracy while consistently meeting client-specific deadlines. Experienced in claim documentation review, regulatory compliance, and Salesforce CRM, with additional background in high-volume voice support and KPI-driven customer service. Core Specialties: • Property & Casualty (P&C) Claims Processing & Adju...

Top Skills

Email Management · 5 yearsEmail Support · 5 yearsIntercom · 5 yearsLive Chat Support · 5 yearsLiveChat · 5 years

Skills & Expertise

Customer Success

Live Chat SupportExpert
Email SupportExpert
Phone SupportExpert
Technical SupportExpert
LiveChatExpert
ZendeskExpert
IntercomExpert
Ticket ManagementExpert

E-commerce & Marketplace

Amazon FBAIntermediate

Real Estate Operations

AirbnbIntermediate

Virtual Assistance & Admin

Email ManagementExpert
Travel PlanningIntermediate

Work Experience

Senior Associate Claims Management

Sutherland Global Pvt Ltd

Mar 2025 - Present

Job Responsibilities:

Claims professional with 5 years of experience in Property & Casualty (P&C) insurance claims processing for US-based policyholders. Track record of processing 50-75+ claims monthly at 98-100% accuracy while consistently meeting client-specific deadlines. Experienced in claim documentation review, regulatory compliance, and Salesforce CRM, with additional background in high-volume voice support and...

Live Chat SupportPhone SupportEmail SupportTechnical SupportTicket ManagementLiveChatIntercom

Quick Stats

Age27 years
GenderMale
English LevelFluent
ID VerificationVerified

Education

Bachelor's Degree

Bundelkhand University

2018 - 2020