Customer Service RepresentativeCustomer Service Representative

I have been in the BPO industry for almost 10 years handling inbound and outbound calls related to financial transactions, billing concerns, and technical issues. I also have over 2 years of experience as a Virtual Assistant in Real Estate handling client inquiries and invoicing. The most recent job I have as a Virtual Assistant is setting appointments for scheduling maintenance for HVAC, plumbing, and electrical. With these experiences - it helped me developed strong skills in customer service... See more