Reyland

Customer Representative

Reyland

ID Verified
450/mo
PARAÑAQUE CITY, Philippines
Looking for Full-time
8 hours/day
Availability: Asia timezone

Profile Description

A versatile and detail-oriented Customer Service Representative with experience providing customer support through phone, chat, and email. Skilled in handling customer inquiries, resolving issues, and ensuring customer satisfaction. Also experienced in conducting front-end testing to identify errors, verify website functionality, and report bugs related to navigation, icons, and other user interface features. Adaptable to various responsibilities, including customer service and quality testing, ...

Top Skills

LiveChat · 2 yearsCalendar Management · <1 yearData Entry · <1 yearEmail Management · <1 yearEmail Support · <1 year

Skills & Expertise

Virtual Assistance & Admin

Email ManagementBeginner
Calendar ManagementBeginner
Data EntryBeginner

Data & Analytics

Google Sheets (Advanced)Beginner
Excel (Advanced)Beginner

Customer Success

LiveChatIntermediate
Live Chat SupportBeginner
Email SupportBeginner
Phone SupportBeginner
Social Media SupportBeginner

Work Experience

Customer Representative

IGO Digital Technology Inc.

Jun 2023 - Present

Job Responsibilities:

Assisted customers with inquiries and technical concerns through phone, chat, and email while providing effective solutions and maintaining customer satisfaction. Conducted front-end testing to identify website errors, verify functionality, and report technical issues to the appropriate team. Also handled account management, customer records, and various daily operational tasks.

Quick Stats

Age32 years
GenderMale
English LevelConversational
Other Languages
Tagalog/FilipinoFluent
ID VerificationVerified

Education

Associate's Degree

Eastern Mindanao College of technology

2014 - 2016