Abegail

Administrative Support

Abegail

ID Verified
700/mo
Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

OJT/Internship: FDS ASYA Philippines Inc. San Pablo City, Laguna Completed a 486-hour internship rotating across five departments: Project Management Unit, Technical Support, Quality Assurance, Development, and Business Relation Management. - Performed basic research task and created documents like Project Charter, Kanban Board, mock-up design for our own sample website. - Created flowcharts and test cases based on system logic. - Designed posters, brochures, edit a 1 minute internship video...

Skills & Expertise

Customer Success

Data & Analytics

Excel (Advanced)Intermediate
SQLIntermediate

Design & Creative

CapCutAdvanced
CanvaAdvanced
Video EditingIntermediate
FigmaBeginner
PrototypingBeginner

E-commerce & Marketplace

TikTok ShopBeginner
GumroadBeginner

Virtual Assistance & Admin

Data EntryBeginner

Work Experience

Customer Service Representative II

Teletech

Oct 2025 - Feb 2026

Job Responsibilities:

- Handled inbound calls assisting providers with healthcare-related inquiries - Verified member and provider information while maintaining confidentiality - Explained benefits, claims, and account details clearly and professionally - Documented call details accurately in the system - Resolved concerns with empathy and strong communication skills - Followed company policies and HIPAA compliance gui...

Email SupportPhone SupportLive Chat SupportData Entry

Office Assistant

Pamantasan ng Lungsod ng San Pablo

Jul 2025 - Oct 2025

Job Responsibilities:

- Encoded and updated student records with accuracy and confidentiality - Managed class schedules to ensure smooth operations - Communicated directly with students to resolve system-related concerns and resolved issues promptly - Designed simple graphics for school announcements using Canva

Excel (Advanced)Google Sheets (Advanced)Data EntryCanva

Quick Stats

Age23 years
GenderFemale
English LevelFluent
ID VerificationVerified