Admin AssistantAdmin Assistant

Key Achievements:

Responsible for ATM operations and control, including proper maintenance & upkeep of ATM vestibule, availability of forms/supplies, preparation of ATM cash proof and submission of reports. Accepts deposits and bill payments/collections in favor of beneficiaries of collection arrangements. Pays encashment of checks and withdrawals within authorized limits; secures officer approval beyond authorized limits. Verifies technicalities of checks deposited/encashed and ensures accuracy and genuineness of cash received or paid within authorized limit. Verifies signature of clients on withdrawal slip and check encashments within authorized limit, if available in the system. Validates original source document for over-the counter transactions and ensures that they are posted correctly to their respective accounts. Performs proper KYC on clients in the opening of accounts. Interviews clients on their financial needs; offers appropriate product or service and secures requirements from the client in the opening of accounts. Processes opening of new account (Savings, Current, Time Deposit, etc.) Monitors and follows up until submitted, documentary deficiencies of accounts opened. Processes the sale of Manager's Check, Telegraphic Transfer , Demand Draft and FX Notes and secures officer’s approval, including the buying of FX notes. Processes payment of interest and/or renewal/rollover of time deposits. Processes requests for Bank Certifications, Bank Statements, ATM card replacements and Lost Passbook replacements. Processes payment of fund transfers (remittance). Attends to customer inquiries, requests and suggestions, making sure that these are immediately addressed/resolved to the client’s satisfaction; refers/elevates complaints to the supervising officer for appropriate action, if necessary.