Customer Service Representative

Recel

700/mo
Bacolod City , Philippines
Looking for Full-time
8 hours/day
Availability: US timezone

Profile Description

With 1 year and 3 months of US customer support experience across healthcare and telecommunications, I have managed 40–100+ daily inquiries encompassing insurance claims, portal troubleshooting, order processing, and device setup—while consistently maintaining 100% data accuracy. My core competencies include email and chat support, technical troubleshooting, order management, complaint resolution, and data entry. What distinguishes me as a strong candidate is my versatility: I perform effective...

Top Skills

Live Chat Support · <1 yearLiveChat · <1 yearPhone Support · <1 yearTechnical Support · <1 year

Skills & Expertise

Customer Success

Live Chat SupportBeginner
Phone SupportBeginner
Technical SupportBeginner
LiveChatBeginner

Work Experience

Customer service representative

Teletech

Aug 2025 - Feb 2026

Key Achievements:

Assisted the customers with health insurance inquiries, resolved system and portal issues, and guided users through online account management while consistently maintaining 100% data accuracy and delivering professional, empathetic support.

Live Chat SupportTechnical Support

Customer service representative

Panasiatic Solutions

Oct 2024 - Jul 2025

Key Achievements:

I managed customer calls, guided customers through the website, and troubleshot phone, connectivity, and device issues while consistently delivering professional and customer-focused support.

Phone SupportTechnical Support

Quick Stats

Age22 years
English LevelConversational
ID VerificationNot verified

Education

Bachelor's Degree

STI WEST NEGROS UNIVERSITY

2023 - 2025