AI SpecialistAI Specialist
Raymart
$1,000
per month
($6/hour)
Profile Description
Detail-oriented Customer Service and Technical Support professional with experience assisting customers through phone, email, & chat. Skilled in handling inquiries, resolve concerns, documenting interactions, and maintaining a calm, professional approach under pressure. Experienced in CRM management, GoHighLevel (GHL) funnel and website creation, GHL workflows, n8n workflow automation, lead generation, data entry, AutoCAD drafting, and administrative support. Experienced in designing automated s...
Work Experience
AutoCAD Operator
401 Dev. & Const. Corp
Nov 2024 - Mar 2026
Key Achievements:
• Produced detailed as-built, shop, and structural drawings for construction projects. • Updated existing drawings based on markups, calculations, and engineer feedback. • Worked with project teams to interpret briefs and translate sketches into technical plans.
Line and Grade Engineer
New San Jose Builders Inc.
Jun 2024 - Nov 2024
Key Achievements:
• Established building control lines, grid lines, and floor elevations. • Ensured structural elements were installed according to approved plans. • Used total stations, levels, and surveying instruments.
Line and Grade Engineer
Metro Stonerich Corporation
Sep 2023 - May 2024
Key Achievements:
• Established building control lines, grid lines, and floor elevations. • Ensured structural elements were installed according to approved plans. • Used total stations, levels, and surveying instruments.
Support Ambassador
Intouch CX
Jan 2023 - Sep 2023
Key Achievements:
• Managed booking issues, disputes, and safety concerns. • Assisted hosts with listing setup and calendar management. • Interacted with users via phone and email.
Customer Service Representative
WNS Global Services
Feb 2020 - Aug 2022
Key Achievements:
• Verified applicant information including income and employment history. • Reviewed loan files and required documentation. • Coordinated with borrowers, loan officers, and underwriters.