Virtual Assistant, Outreach Coordinator, Cx Service Rep.Virtual Assistant, Outreach Coordinator, Cx Service Rep.
Raslyn
ID Verified$1,000
per month
($6/hour)
Profile Description
I am looking for a remote, full-time opportunity where I can use my customer service, administrative, and communication skills. I prefer a work-from-home setup and can adapt to different schedules and tasks. I am reliable, organized, and comfortable working independently while also collaborating with a team. My goal is to grow professionally while providing quality support and contributing to the company’s success.
Top Skills
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Customer Success
Virtual Assistance & Admin
Work Experience
Front Office Asociate
NS Royal Hotel
May 2024 - Jun 2026
Key Achievements:
Greet guests warmly and handle check-in/check-out procedures efficiently. Handle payments, issue invoices, and maintain accurate front desk records. Manage reservations, cancellations, and special requests using hotel management systems.
Outreach Coordinator
Visaya KPO
Mar 2023 - Mar 2024
Key Achievements:
Retrieve medical records from different facilities on behalf of an insurance. Ensure compliance with HIPAA regulations and facility protocols regarding patient confidentiality. Organize, track, and update the status of record requests in internal systems.
Customer Service Representative
Inspiron Relia Inc.
Jun 2021 - Aug 2022
Key Achievements:
Resolve billing issues, disputes, and payment concerns while maintaining accuracy and compliance with financial regulations. Verify customer identities and maintain confidentiality in line with data protection standards. Collaborate with internal departments to ensure timely resolution of customer concerns and escalate issues when necessary.