Customer support

Rachael

ID Verified
1,000/mo
Caloocan City, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

I have a Bachelors degree in Hotel and restaurant management. I have an experience with sales and marketing industry. I am currently now in BPO industry for almost 5 years and it is more on customer support role. My skills is to give highly quality service to the customers. I am searching and still learning with the modern technology now a days. I love working in minimal supervision and also I am competitive person.

Top Skills

Phone Support · 4 yearsEmail Support · <1 yearLive Chat Support · <1 year

Skills & Expertise

Customer Success

Phone SupportAdvanced
Email SupportBeginner
Live Chat SupportBeginner

Work Experience

Customer representative

IQOR PH. Inc

Oct 2025 - Aug 2026

Key Achievements:

We support Walmart customers. Handling complaints like refund process, tracking of deliveries, return and replacement and others.

Phone Support

Quick Stats

Age34 years
English LevelFluent
Other Languages
Tagalog/FilipinoConversational
ID VerificationVerified

Education

Bachelor's Degree

STI

2008 - 2012