Customer Service RepresentativeCustomer Service Representative

I have over 2 years of experience in customer service, specifically handling healthcare accounts. In my previous role, I assisted customers with insurance verification, claims inquiries, and basic prior authorizations, while ensuring accuracy and empathy in every interaction. Through this experience, I’ve developed strong skills in communication, problem-solving, and customer handling, especially when dealing with frustrated or confused clients. I’m confident in my ability to stay calm, listen ... See more