E-commerce VA, Customer Support, Team LeadE-commerce VA, Customer Support, Team Lead
Queenie
$700
per month
($4/hour)
Profile Description
Hi! I’m Queenie, a Customer Support professional with 4–5 years of experience managing high-volume customer interactions and team operations. Currently, I serve as a Team Leader in a supermarket, supervising checkout operations, resolving escalated customer issues, and coordinating staff schedules and performance.I also have personal e-commerce experience, handling order processing, product listings, pricing, and customer communication. My background allows me to efficiently support online store...
Top Skills
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
E-commerce & Marketplace
Work Experience
Team Leader
Price Club Puregolf
May 2020 - Dec 2025
Key Achievements:
Supervise daily checkout operations to ensure fast, accurate, and customer-friendly service Handle customer complaints, refunds, and escalations professionally Monitor staff performance, attendance, and shift scheduling Ensure compliance with service standards and operational procedures Assist in training and coaching new staff members Prepare daily reports related to transactions, issues, and performance