Medical Virtual Assistant

Princess

ID Verified
800/mo
Leyte, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

My name is Princess, a graduate of bachelor of science in physical therapy,Ive been in the US Healthcare Industry for almost 11 years. I have experience supporting healthcare providers through a variety of administrative and patient care coordination tasks. My background includes insurance verification, verification of benefits, patient intake, follow-up management, medical records requests, and maintaining HIPAA compliance. I am also experienced in EHR/EMR documentation, chart management, proc...

Top Skills

Excel (Advanced) · 8 yearsGoogle Sheets (Advanced) · 8 yearsPhone Support · 8 yearsEmail Support · 7 yearsLive Chat Support · 7 years

Skills & Expertise

Customer Success

Phone SupportExpert
Live Chat SupportExpert
Email SupportExpert
Social Media SupportExpert
CrispBeginner

Data & Analytics

Excel (Advanced)Expert
Google Sheets (Advanced)Expert

Work Experience

Medical Virtual Assistant

Fertility Center

Apr 2023 - Mar 2026

Email SupportGoogle Sheets (Advanced)Phone SupportExcel (Advanced)

Virtual Assistant

Dreambooks Media Professional

Nov 2022 - Mar 2023

Email SupportGoogle Sheets (Advanced)Phone SupportSocial Media SupportExcel (Advanced)

Medical Virtual Assistant

Pain and Healing Institute

Feb 2022 - Oct 2022

Phone SupportExcel (Advanced)Email SupportGoogle Sheets (Advanced)

Benefit Advocate

Optum Global Advantage

Jul 2015 - Dec 2021

Phone SupportEmail SupportGoogle Sheets (Advanced)Excel (Advanced)

Quick Stats

Age39 years
English LevelConversational
ID VerificationVerified
Portfolio
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