CSR/BackOffice/Retention/Scheduler/RecruiterCSR/BackOffice/Retention/Scheduler/Recruiter

Customer service and operations professional with 8+ years of BPO experience spanning healthcare staffing, travel services, property support, retention, and Tier 2 escalations. Proven track record in high-volume inbound/outbound support, applicant recruitment and qualification, document verification, scheduling coordination, and CRM documentation across systems including Salesforce, Zendesk, Zoho, and Avaya. Promoted to Tier 2 within one year based on performance and reliability. Brings direct h... See more